Child - Family - Agency - One Big Team, One Common Purpose.

Custom facilitated training and support to have all levels of the agency provide high quality, effective services to the families and children that rely on them.


This multi - level programme delivers trainings, conversations, tools and strategies that empower leaders, at all levels.


It combines individual coaching and mentoring for senior managers with a series of developmental workshops for the top team as well as experiential sessions enabling  first line managers to identify and address common leadership challenges.



Overcoming the Odds: Training for the Senior Management Team.

Building a fully integrated Top Team characterized by strong leadership values and committed to creating an environment, a structure and a vision that embraces change and provides a foundation for strong service delivery.



With Power & Hope: Leadership Training for First Line Managers & Team Leaders

Training you to powerfully create the environment, culture and structures that reduce overwhelm and eliminate burnout while increasing staff confidence, self-belief and independence. Take this programme to develop a range of strategies to really make a difference on the front line.



Empowered to Make a Difference: Training for Social Workers

Programmes and tools for influencing positive change with children and families. We will support you so that no matter what situations you face, you feel confidant and comfortable in your own ability. This training leaves you empowered, resilient and trusting yourself to make the right decisions and take the best action.


CORE Leadership Development Training Package

Communication: Optimisation : Relationships : Evaluation

Lynne Peyton offers a multi-level training coaching and mentoring package which transforms diverse separated and disconnected functions within organisations into one coherent team with a common vision and purpose.

While the programme is tailored to the needs of individuals areas and teams, long experience working with health and social care organisations across jurisdictions, highlights the need for support with the following recurring topics: -

  • Developing local strategic priorities within the overall national context (O)

  • Contributing effectively to the national agenda (E)

  • Sharing feedback on local issues in a way in which they can be heard and addressed (C)

  • Communicating the organisation’s overarching vison and mission to staff and service users. (C)

  • Building trust within the top team and the organisation/team as a whole (R&C)

  • Setting goals, meeting targets and evidencing progress (E)

  • Strengthening staff recruitment and retention whereby staff feel valued and engaged, are aligned with and committed to the agency purpose and goals (O)

  • Identifying a network of peers internally within the agency and a network of potential partners in other agencies (O &R)

  • Strengthening relationships and practice with children and families (C&R &E)

  • Retaining focus on priorities and improving time and energy management (O&E


These can be addressed under four pillars of leadership

C – Communication.

Eighty per cent of success is down to effective communication. Communication needs to be appropriate to the context, it is responsibility of the communicator to ensure the message is received. Whether communication is oral, written or non-verbal it needs to be clear, consistent and concise. Listening is a critical and underused aspect of communication.


O – Optimisation.

Optimising our energy, our time and our resources, particularly our people is essential and that requires attention to the following formula Skill set + Mind Set + Massive Action + Follow up = Success

This programme focuses on mastery of the mindset of success, self-belief, practicing emotional intelligence and understanding other people’s different model of the world. It also promotes systems and strategies for maximising effectiveness while keeping people at the heart of what we do.


R – Relationships.

Relationships within the organisation and with families, children and colleagues in other organisations are at the heart of the mission to bring about positive change in the lives of children. Relationships are based on rapport, respect and trust.


E – Evaluation

Follow up and follow through are essential aspects of personal and organisational effectiveness. It is important therefore that we set SMART goals, plan to achieve them in a reasonable timeframe,  track progress, adjust as required and provide evidence to back up our results. Most of all we need to celebrate and share our wins, with a child, with a family, in a community, in our team.


These 4 elements of CORE leadership form the basis of the multi-level leadership development programme

Training - The Senior Management Team- Content

  • Building trust using Stephen Covey’s behaviours of high trust organisations (R &E)

  • Communication Skills – verbal, nonverbal and written (C)

  • Personality Profiles / DISC and BANK models – how to understand your own profile and how to understand and work with other personality types (R &C)

  • BENDWIMP Model for evaluating the world (Beliefs, Evaluation, Needs, Desires, Wounds, Influencers, Mentors, Pride) (C&R)

  • Optimising time and energy and resources (O &E)

  • Masterminding, coaching and mentoring (R &E))

  • Understanding and building emotional intelligence and resilience (O)

  • 7 Steps to change – CORE tool to positively shift our own behaviours and the behaviour of others. (O)


Team Leaders /First Line Managers Training Content

  • The tree analogy of strong roots and foundations as the basis of any service and the need to connect the invisible (the roots) to the visible (the results).  (O)

  • BENDWIMP Model for evaluating the world (Beliefs, Evaluation, Needs, Desires, Words, Influences, Mentors, Pride) (C &R)

  • 7 Steps to change CORE tool (O)

  • Managing triads of physiology focus and language patterns (O)

  • GROW model of coaching (C)

  • Sharing feedback in an empowering way (C)

  • Problem solving strategies (O &E)

  • Time and energy management strategies (O)

  • Handling performance management more effectively (O)

  • DISC personality profiling – introduction (R &C &O)

  • BANK personality profiling – introduction (R&C & O)

  • Team building and staff retention strategies (O&R)


Training for Social Workers & Social Care Practitioners

  • The one - minute introduction

  • My agency statement. I’m proud to work for……… because…..

  • Strengths and Challenges Exercise

  • Identifying and responding more effectively to emotional triggers

  • Managing our emotional state

  • Tools for self-care

  • Overcoming limiting beliefs



  • Programme is bespoke for each organisation and runs over 4-6 months.

  • It is typically designed to be delivered as

  • One full day followed by 3 – 4 half day workshops for each level of management

  • The programme is complemented by downloadable training materials, ongoing email support and webinars

Tel:(028) 8772 4177

(international +4428 8772 4177)

(ROI (00353) 015314835)


Mob: 07967147550

(international +447967147550)